Terms & Conditions

Our company provides tour, travel, and pickup & drop transportation services. By booking any of our services, the customer agrees to comply with all the terms and conditions mentioned on this page. These terms apply to all bookings made through our website, phone, or any other platform. We reserve the right to update, modify, or change these terms at any time without prior notice. It is the customer’s responsibility to review the terms before making a booking.

All bookings must be made in advance and are subject to availability of vehicles, seats, and tour slots. A booking will only be confirmed after receiving the required advance payment. Customers may be required to provide valid identification (such as ID proof) at the time of booking or before the journey. The company reserves the right to refuse or cancel any booking in case of incorrect information, unavailability, or unavoidable circumstances.

Customers are required to pay a certain percentage of the total amount (typically 30%–50%) as an advance to confirm the booking. The remaining balance must be paid before the start of the trip or at the time specified by the company. Payments can be made via UPI, bank transfer, or cash (as applicable). Failure to complete the payment within the specified time may result in automatic cancellation of the booking without prior notice.

Customers may cancel their booking within the allowed time frame; however, cancellation charges may apply depending on how close the cancellation is to the travel date. Generally, cancellations made well in advance may be eligible for partial refunds, while cancellations made close to the travel date or on the same day may not be eligible for any refund. No refunds will be provided for “no-show” cases (when the customer does not arrive at the pickup point without prior notice).

Customers must be present at the designated pickup location at least 10–15 minutes before the scheduled pickup time. The driver will wait only for a limited period (usually 10–15 minutes). If the customer fails to arrive within the waiting time, the booking may be treated as a “no-show,” and no refund will be provided. Any change in pickup or drop location must be informed in advance and may be subject to additional charges. Delays caused by the customer may result in extra waiting charges or adjustments to the travel schedule.

Customers are expected to follow all travel guidelines and maintain discipline during the journey. Any illegal, unsafe, or inappropriate behavior is strictly prohibited. Customers are responsible for their personal belongings. The company will not be responsible for any loss, theft, or damage to luggage. Any damage caused to the vehicle or property due to the customer’s actions must be compensated by the customer. The company reserves the right to terminate the journey without refund if any customer is found violating the rules.